Pricing Docs

Pricing

Every plan includes the full customer console, administration tooling, and error triage. Plans differ by seats, retention, and support response — not by hiding core features.

Starter

For a single team validating a product.

$29 /month, billed monthly

  • Up to 5 seats
  • 30-day error retention
  • Community support
  • Daily database backups
Start with Starter

Growth

Most chosen

For teams running paying customers in production.

$99 /month, billed monthly

  • Up to 25 seats
  • 12-month error retention
  • Priority email support
  • Audit log export
  • Staging environment
Start with Growth

Scale

For operators with compliance obligations.

$299 /month, billed monthly

  • Unlimited seats
  • 24-month error retention
  • Named support contact
  • SSO and SCIM
  • Single-tenant PostgreSQL
Start with Scale

Billing questions we get asked

What happens after the trial?
The trial runs 14 days. If no plan is chosen, the account moves to read-only rather than being deleted.
Can we change plans mid-cycle?
Yes. Changes are prorated to the day and applied on the next invoice.
Do you charge for suspended seats?
No. A suspended account is excluded from the seat count on the next invoice.
Is the data ours?
Yes. Every plan can export accounts and error history as newline-delimited JSON.